3-D Secure is an extra layer of security that gives you greater security when you shop online with your Visa or MasterCard.
Therefore, you must be enrolled in Visa Secure or the MasterCard Identify check in order to buy tickets with Visa or MasterCard in DSB App, on dsb.dk and in DOT Tickets app.
Print at Home: Germany, France, Holland, Belgium, Luxembourg, Switzerland, Austria, Italy, Czech Republic, Slovakia, Hungary, Sweden, as well as London and Barcelona.
By mail delivery: Austria, Switzerland, Sweden and Norway
*Print at Home for Øresundstog to Sweden requires that you travel to/from a station outside the Greater Copenhagen area.
Print at Home: You have to print a Print at Home ticket on white A4 paper and bring it on your journey. You can buy Print at Home tickets until the requested date of departure
You can have your ticket delivered by mail if:
If you want mail delivery, a fee of DKK 50 will be charged which will not be refunded if the ticket is cancelled. Note that not all tickets are refundable.
Please note: Print at Home tickets for DSB and Deutsche Bahn in Denmark and Germany
If you only have to travel with DSB or Deutsche Bahn in Denmark and Germany, you may show your Print at Home ticket on your smartphone or tablet. If you travel outside Denmark or Germany, you need to print your Print at Home ticket on white A4 paper before your departure.
Please note that it is your responsibility to ensure that the screen of your smartphone/tablet is intact and that the Print at Home ticket can be inspected and scanned correctly.
You can travel with up to 4 children when traveling to Germany and with 1-2 children for other journeys.
For each traveller, you can link the following discount cards by clicking on the pencil icon:
No. To buy Global Pass you have to click here or contact DSB Customer Centre International (DSB Kundecenter Udland) on +45 70 13 14 18 or DSB Ticket Sales International (DSB Salg & Service Udland) at Copenhagen Central Station, Copenhagen Airport, Odense or Aarhus H.
Select departure and ticket type. Then you can click on ‘Details’ to see the ticket conditions or ‘Journey plan details’ to see and/or print your journey plan.
On journeys in connection with Germany, it is unfortunately not possible to see the individual price. Alternatively, you can order one ticket per person.
As a general rule, you will be offered a seat. If you want a couchette berth or sleeper car, please call DSB Customer Centre International (DSB Kundecenter Udland) on +45 70 13 14 18.
No, it is not possible to change the name on the ticket.
International tickets are divided into three ticket types:
Find your Print at Home ticket and apply for refund. All you need is your booking number (DNR) and the e-mail address you provided when you booked your journey.
Any fees and seat reservations are not refundable.
If you have chosen Print at Home ticket, you will receive and e-mail with a link from which you can download your ticket. If you have chosen delivery by mail, you will receive your ticket by mail within 10 business days in Denmark and 20 business days outside Denmark.
Click here to find your Print at Home ticket. All you need is your booking number (DNR) and the e-mail address you provided when you booked your journey.
Your name must be stated on the ticket as the ticket is personal.
It is important that you state the correct e-mail address as you will receive your receipt with a link to your Print at Home ticket.
It is important that you read and accept our terms and conditions before you approve your order and buy the ticket.
No, you have to print your Print at Home ticket on white A4 paper before your departure so you can show it to the onboard staff on request.
Please note: Print at Home tickets for DSB and Deutsche Bahn in Denmark and Germany
If you only have to travel with DSB or Deutsche Bahn in Denmark and Germany, you may show your Print at Home ticket on your smartphone or tablet. If you travel outside Denmark or Germany, you need to print your Print at Home ticket on white A4 paper before your departure.
Please note that it is your responsibility to ensure that the screen of your smartphone/tablet is intact and that the Print at Home ticket can be inspected and scanned correctly.
It is possible to book seat reservations for trains in Germany, Holland, Belgium, Luxembourg, Czech Republic, Austria via this link.
For other countries please contact customer service at 70 13 14 18
Yes, a fee of DKK 50 will be charged for each delivery by mail. This amount is not refunded if the ticket is cancelled.
DSB has cooperation with Germany, Belgium, The Netherlands, Luxembourg, Czech Republic and Øresundstoget to Sweden* on Print at Home tickets.
*Print at Home for Øresundstog to Sweden requires that you travel to/from a station outside the Greater Copenhagen area.
When you search for a journey at DSB Netbutik Udland, the cheapest price will be shown in the category Non Flex or Mid Flex. These offers are our Orange prices.